Business Chinese - Secretarial and Administrative

Introduction: It is designed for people who are working in secretarial and administrative field and have already passed intermediate level Chinese study.

 Objectives: The course is to provide students a solid academic foundation
for a secretarial and administrative career and to develop students' secretarial proficiency, communication skills in Chinese. 

Requirement: Student with Intermediate level Chinese

Course Length: 36 Hours

• Course Content

1. 1.       Greetings
   2.       Introduction skill
   3.       Meeting arrangement
   4.       Air-ticket booking
   5.       Business lunch booking
   6.       Telephone language and skills
   7.       Welcoming and entertaining visitors
   8.       After-Work Socializing with colleagues and clients
   9.       Answering business correspondence - letters, e-mails and faxes
   10.   Soften conversation and negative reply skills
   11.   Persuade and convince skills
   12.   Social Conversation with colleagues and boss skills
   13.   Difficult Speakers handling skills
   14.   International Business Communication
   15.   Successful presentation skills