Course Length: 336 Hours

Objectives & Requirement: It .is designed for people who are working in secretarial and administrative filed and have already passed intermediate level Chinese study.

The course is to provide students a solid academic foundation for a secretarial and administrative career and to develop students' secretarial proficiency, communication skills in Mandarin Chinese. 

Course content:

1.       Greetings

2.       Introduction skill

3.       Meeting arrangement

4.       Air-ticket booking

5.       Business lunch booking

6.       Telephone language and skills

7.       Welcoming and entertaining visitors

8.       After-Work Socializing with colleagues and clients

9.       Answering business correspondence - letters, e-mails and faxes

10.   Soften conversation and negative reply skills

11.   Persuade and convince skills

12.   Social Conversation with colleagues and boss skills

13.   Difficult Speakers handling skills

14.   International Business Communication

15.   Successful presentation skills